Bronze, Silver & Gold packages are services done by shared resource. Only Platinum packages are services done by dedicated resources, number of resources will be based on customer’s requirement.
In the shared packages the per month proposal or bid types are limited to hours mentioned in below slide of PBMS service packages. If the customer needs additional PBMS support beyond the defined hours of a package the customer has to add number of hours or upgrade the package.
Minimum service duration is for one year and maximum is for 3 years, however initially customers can avail services for individual assignments, proposal or projects, post that customers can sign up either for a one year or a three-year contract.
This service is a IT Infrastructure vendor and technology agnostic service which means our clients can get support under one service package for multiple technologies as mentioned below:
- Cloud (AWS, MS Azure, OpenStack, Google Cloud, etc.)
- IT Infrastructure (Microsoft, Networking, DevOps, Unix, Linux, Citrix Datacenter, virtualization, etc.)
- Data warehousing & Big Data solutions.
- Storage Solutions (IBM, EMC, HP, NetApp, etc.)
- IBM AIX, Mainframe, HP Unix solutions, etc.
- Microsoft Solutions (SharePoint, MS Exchange, Office 365, etc.)
- Technical Writers & Proposal – Bid managers.
- Network Security solutions (Checkpoint, Gigamon, SonicWALL, Firewalls, IPS/IDS, etc.).
- Information Security Solutions (SIEM, SOC, NOC, PCI-DSS, CISSP, etc.)
- Expert CCIE’s support for Wireless, Collaboration, Datacenter, Networking solutions etc.
- Helpdesk and other IT services solutions.
Customers can avail a full suite of IT infrastructure technology library with Rexus Presales & Bid Management Services (PBMS).
Available Services (Duration)